Are you lying awake at night wondering if you forgot to follow up with that potential client from Tuesday? If you're trying to run your business from your head, you're leaving money on the table — and opportunities are slipping through the cracks every single day.This episode is your step-by-step guide to building a simple, effective customer relationship management system from scratch — no expensive software required. We break down exactly what a CRM is, why you need one, and how to build your first pipeline using nothing more than a free spreadsheet. Whether you're just landing your first clients or starting to feel overwhelmed by your growing list of leads, this episode will give you a clear, actionable system to stay organized, follow up consistently, and close more business.HIGHLIGHTSYou don't need expensive software to get started — a simple Google Sheet or Excel spreadsheet is the best first CRM for most new side hustlersThe exact columns you need in your spreadsheet: name, contact info, last interaction, next interaction date, pipeline stage, project value, and won/lostThe five pipeline stages every service-based business needs: marketing lead, sales lead, offer made, committed, and project completeWhy checking your spreadsheet just once a week puts you ahead of 80% of your competitionHow to know when it's time to upgrade from a spreadsheet to dedicated CRM softwareA breakdown of CRM tools worth considering: Capsule CRM (free tier), HoneyBook (best for service providers), Pipedrive, HubSpot, and Go High LevelCHAPTERS0:00 – Why You Need a CRM2:28 – Start With a Spreadsheet3:20 – Must Have Columns4:10 – Pipeline Stages Explained6:57 – Tracking Value and Wins8:08 – Weekly Follow Up Habit10:28 – When to Upgrade Tools11:12 – CRM Software Options16:10 – Switching and Next Steps18:31 – Final EncouragementRESOURCES MENTIONEDCapsule CRM (free tier available) — https://capsulecrm.comHoneyBook (referral link with special benefits) — replace with your referral linkPipedrive — https://www.pipedrive.comHubSpot (free tier available) — https://www.hubspot.comGo High Level — https://www.gohighlevel.comBe sure to subscribe and leave us a review!For more information about The Side-Hustle Dad, visit our website at https://thesidehustle.dadRemember, build the business, but be the dad!This show is part of the ICT Podcast Network, for more information, visit ictpod.net.

We often think of leadership as a title, but really, it’s an action. While some challenges just need a solid plan, solving the Kansas Health Gap requires a specific kind of leadership that goes beyond authority. In Episode 6 of Leading Health, Ed O’Malley and Susan Kang unpack the three reasons why this gap is so hard to close—from the lack of urgency to the inevitable clash of values. Joined by Johnathan Sublet, Executive Director of SENT, they dive further to highlight what it really looks like to lead from a calling, punch deeper at daunting problems and build systems that free you to pursue the work that keeps you up at night. HighlightsLeadership is an activity, not a noun. Separating leadership from authority invites far more people into the work.The 30,000 Kansans have a specific and essential leadership role to play in improving capital-H Health, but having authority doesn't always mean you're exercising leadership. Johnathan Sublet's journey from chemical engineer to nonprofit leader illustrates what it looks like to lead from a calling rather than just manage a role. Burnout isn't caused by a heavy schedule; it's caused by an unsettled relationship. between daily tasks and the original passion that drove you to the work. The "punch deeper" metaphor: too many nonprofits throw shallow punches at problems; real leadership means aiming past the face and committing to closing gaps entirely.Competing values are not problems to solve, they're tensions to manage; if you're not getting pushback from all sides, you're probably not doing anything significant."Leading is disappointing people at a rate they can tolerate," and remembering what got you into the work is what keeps the calling alive.Chapters0:48 — Chapter 6 Introduction 1:56 — Why Health Is a Leadership Challenge2:32 — Three Factors of Leadership Explained6:09 — Authority Versus Leadership8:02 — Having Authority Does Not Mean Exercising Leadership9:57 — Meet Johnathan Sublet of SENT10:38 — Leading Versus Managing12:08 — Calling and Community Work15:29 — Burnout and Big Swings17:43 — Systems Free Your Focus18:48 — Leadership Challenge Mindset19:44 — Share the Model Widely20:17 — Greek Not Roman Legacy21:57 — Housing Change Snowball23:34 — ALICE and the Missing Middle26:52 — Competing Values in Practice30:37 — Keep the Calling Alive33:08 — Key Takeaways ResourcesSENT — A Topeka-based nonprofit that focuses on Community Health and Wellness, Education and Workforce Development and Housing and Revitalization. Kansas Leadership Center - Learn how to exercise leadership and mobilize others for greater change. ALICE (Asset Limited, Income Constrained, Employed) — a United Way framework describing the working poor, referenced in the housing discussionLeading Health is an invitation to move the needle on Health in Kansas, and we invite you to join us in leading the way. Don’t have a copy of Leading Health? Claim your copy and learn more about the movement at kansashealth.org/leadinghealthAnd be sure to subscribe, and drop a comment to let us know what you think.

Is your CPA costing you thousands in overpaid taxes — without you even knowing it? When you've been working with the same accountant for years, it's easy to assume everything is being handled correctly. But what if autopilot mode is actually leaving serious money on the table? After reviewing hundreds of tax returns, the patterns are clear: familiarity breeds complacency, and complacency costs business owners real money — sometimes $10,000, $16,000, or more. In this episode, we walk through three real client cases where a fresh set of eyes uncovered significant tax overpayments, and then break down five warning signs that your CPA may no longer be actively looking for savings on your behalf.HighlightsThe "Compliance Trap" — why most CPAs shift to autopilot after year three and what that means for your tax billHow a missed bonus depreciation election cost one client $10,000 — and how we got it back through an amended returnWhy a client with no bookkeeping system overpaid $16,000 in taxes, and how reconstructing the financials uncovered the truthThe difference between taking the standard deduction vs. itemizing — and why choosing the wrong one cost one client $5,000–$6,000Tax planning vs. tax preparation: why proactive strategy (not just filing) is where the real savings happenThe best windows of the year to have a tax planning conversation with your CPA (hint: it's not tax season)Five signs your CPA has stopped looking for opportunities — and what to do about itWhy getting a second opinion on your tax return is one of the smartest moves a growing business owner can makeChapters0:48 – The Compliance Trap3:01 – Case One: Vehicle Depreciation4:27 – Case Two: Rebuilding Books5:58 – Case Three: Itemized Deductions7:44 – Five Signs Your CPA Misses Savings7:55 – Sign One: Plan vs. Prepare10:59 – Signs Two and Three: Stale Strategy12:01 – Signs Four and Five: Get Reviewed13:21 – Second Opinion Wrap UpWant to keep more of what you earn? If you’re a 7-6-5 business owner ready to move from financial chaos to CFO-level comfort, visit www.simplifymynumbers.com to schedule a call with our team. Subscribe and leave a review on Apple or Spotify to help us grow the community, and be sure to share this episode with a fellow founder.This show is designed to be used for educational and informational purposes. For your own situation, be sure to contact a tax professional directly.This show is part of the ICT Podcast network. For more information, visit ictpod.net

What does it really take to keep the arts alive in Kansas — and why does it matter more than you might think?Sarah VanLanduyt wears a lot of hats. As Executive Director of the Arts Council of Johnson County, a Kansas Arts Commissioner, and Board Chair of the Kansas Arts Network, she's one of the people quietly fighting to make sure the creative industries across the state have the funding, infrastructure, and advocacy they need to thrive. In this conversation, we unpack how arts funding actually works at the state level, why artists need advocates in their corner, and how the Kansas Arts Network has built something remarkable in just a few years.HIGHLIGHTSSarah's winding path from history and museum management into the arts world — and why the two have more in common than you'd thinkHow the Arts Council of Johnson County operates between the nonprofit and government worlds with just a team of twoThe Kansas Arts Commission's grant funding model and why it's a dollar-for-dollar match with local communitiesHow Sarah helped grow the Kansas Arts Commission budget from roughly $100,000 to significantly more through grassroots advocacyThe Kansas Arts Network annual conference and the culture of openness and collaboration it's built across the stateWhy the arts are more than aesthetic — they support mental health, workforce development, veteran transition, and community identityThe importance of artists and policy thinkers working together to communicate a compelling storyKansas outlaws: the Dalton Gang, John Wesley Hardin, Henry Newton Brown, William Quantrill, the Bloody Benders, and Mysterious Dave Mather — plus two truths and a lie for eachCHAPTERS0:00 – Intro: The Pale Blue Dot Pin & Carl Sagan1:50 – Welcome & Guest Tease3:30 – Meet Sarah VanLanduyt4:07 – Sarah's Kansas Roots & Journey5:20 – Why the Arts? Her Unexpected Path7:57 – The Arts Council of Johnson County: Mission & Work10:12 – The Kansas Arts Commission: Funding & Sarah's Role15:03 – The Kansas Arts Network & Statewide Collaboration23:36 – Avoiding Burnout & Refueling the Tank25:52 – Hope for the Future of Arts in Kansas27:01 – Making the Case for Arts to Legislators29:26 – How Art Sparks Community Connection34:08 – Where in the Rectangle: Outlaws of the Old West34:48 – The Dalton Gang & Coffeyville37:21 – John Wesley Hardin in Abilene39:18 – Henry Newton Brown: Marshall Turned Outlaw41:37 – William Quantrill & the Lawrence Raid44:25 – The Bloody Benders: Kansas' Frontier Horror Story46:23 – Mysterious Dave Mather of Dodge City50:39 – Outro & How to Bring Ask a Kansan to Your OrganizationRESOURCESArts Council of Johnson County: https://www.artsjoco.orgKansas Arts Commission: https://www.kansascommerce.gov/program/kansas-creative-arts-and-industries-commission-kcaic/Kansas Arts Network: https://kansasartsnetwork.orgSalina Arts & Humanities: https://www.salinaarts.comLearn more about the podcast at askakansan.com!This show is part of the ICT Podcast Network, for more information, visit ictpod.net

What if becoming a mom didn't just change your schedule — it changed you at your core? I sat down with Taryn Zweygardt, a therapist specializing in perinatal mental health and co-owner of Flourish, to talk about the identity shifts, the mental load, the perfectionism, and the ADHD diagnoses that so many of us didn't see coming — until motherhood cracked us open and showed us what was really there.This is a conversation for anyone who has ever wondered why it feels so hard, why they feel so different, or why the life they carefully organized before kids suddenly feels like it belongs to a stranger.HighlightsMotherhood often doesn't feel "natural" at first — and the shame that comes with that is real and incredibly commonBecoming a mom can act like a rock thrown into a still pond, bringing everything that's settled at the bottom rising to the surfaceSociety sells us a timeline — married, then kids, then house — but the cost of following that script without self-reflection can be highBoth Taryn and Audra were diagnosed with ADHD after becoming mothers, and motherhood was the thing that illuminated itThe mental load isn't just "feeling busy" — it's a specific and invisible weight that needs to be named, shared, and actively redistributedAsking for help requires being direct — "I'm overwhelmed" isn't enough; specific asks like "Can you handle dinner on Tuesdays?" are what actually shift the loadThe "hell yes or hell no" framework is a powerful filter for deciding what deserves your limited capacityNot every ball is glass — knowing which ones are plastic (and can bounce if dropped) is a game-changer for managing motherhood and business simultaneouslyStandards can and should shift with seasons — giving yourself permission to let the grass grow a little longer isn't failure, it's wisdomChapters1:03 — Motherhood Changes Everything2:08 — Expectations vs. Reality3:02 — When It Doesn't Feel Natural4:42 — Normalizing the Hard Parts7:03 — Social Media and Real Life8:45 — Identity After Becoming Mom10:23 — Perfectionism and ADHD Revealed11:53 — Her Motherhood Timeline17:27 — The Pond Rock Metaphor20:49 — Choosing Your Parenting Path22:51 — Trust Your Parenting Gut23:17 — ADHD Meets Business24:38 — Capacity and Boundaries26:48 — Hell Yes or Hell No28:43 — Mental Load Reality29:31 — Asking for Direct Help31:36 — Sharing the Invisible Work34:09 — Fair Play in Practice36:58 — Glass vs. Plastic Balls38:13 — Standards for This Season39:06 — Closing Advice and Where to Find HerResources MentionedReproductively Speaking podcast — hosted by Taryn ZweygardtTZ Therapy — Taryn's therapy practiceFlourish — Taryn's collective (also on Instagram: @flourishict)Taryn on Instagram: @tztherapyWant to learn more?The ThreadBe sure to follow me @audradinell on Instagram and LinkedInThis show is part of the ICT Podcast Network.Disclaimer: we may receive a small commission on any products purchased through the links used in this episode. I only recommend tools and resources I actually use and find valuable.